Privacy Policy
Last updated: December 9, 2024
1. Introduction
SimSights Golf ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our golf analytics service at simsightsgolf.com and related SMS services (collectively, the "Service").
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, password (hashed)
- Profile Information: Handicap, age, gender, preferred launch monitor, swing speed category
- Phone Number: When you text us or add your phone to your account for SMS features
- Golf Shot Data: Launch monitor screenshots, CSV/Excel uploads, and extracted shot metrics
- Beta Request Information: Name, email, handicap, simulator type, and how you heard about us
2.2 Information Collected Automatically
- Usage Data: Pages visited, features used, timestamps
- Device Information: Browser type, operating system, device type
- SMS Metadata: Phone number, message timestamps, delivery status
2.3 Information from Third Parties
- Authentication Providers: If you sign in via third-party providers (future feature)
- SMS Carriers: Delivery receipts and carrier information via Twilio
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Service
- Process and analyze your golf shot data
- Generate AI-powered insights and recommendations
- Send SMS messages containing shot analysis, verification codes, and account-related notifications
- Track your goals and progress over time
- Respond to your questions and support requests
- Send beta invitations and service announcements (via email)
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. SMS Privacy
When you use our SMS features, we collect and process:
- Phone Number: To send and receive SMS messages
- Message Content: Screenshots and images you send for analysis
- Message Metadata: Timestamps, delivery status
We do not:
- Share your phone number with third parties for marketing purposes
- Send unsolicited marketing messages via SMS
- Sell your SMS data or phone number
Our SMS service is provided through Twilio. Twilio processes message data according to their privacy policy to facilitate message delivery.
5. Data Sharing and Disclosure
We may share your information with:
5.1 Service Providers
- Supabase: Database hosting and authentication
- Vercel: Application hosting
- Google Cloud: OCR (Vision API) and AI analysis (Gemini API)
- Twilio: SMS message delivery
- Resend: Email delivery
5.2 Legal Requirements
We may disclose information if required by law, court order, or government request, or to protect our rights, property, or safety.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
6. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption in transit (HTTPS/TLS)
- Secure password hashing
- Row Level Security (RLS) for database access
- Regular security reviews
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
7. Data Retention
We retain your data as long as your account is active or as needed to provide the Service. You may delete your account at any time, which will remove your personal data from our active systems. Some data may be retained in backups for a limited period or as required by law.
8. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Opt-Out of SMS: Reply STOP to any SMS message to unsubscribe
- Withdraw Consent: Where processing is based on consent
To exercise these rights, contact us at privacy@simsightsgolf.com.
9. Cookies and Tracking
We use essential cookies for authentication and session management. We do not use third-party advertising or tracking cookies. Our site does not respond to "Do Not Track" signals as we do not engage in cross-site tracking.
10. Children's Privacy
The Service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
11. International Data Transfers
Your data may be processed in the United States where our service providers are located. By using the Service, you consent to the transfer of your data to the United States.
12. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, request deletion, and opt-out of sale (we do not sell personal information). Contact us to exercise these rights.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
14. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
